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Whatsapp eCommerce

Unlock the power of WhatsApp for your eCommerce business

Use WhatsApp along different touchpoints to attract, convert, and retain more customers 
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Drive engagement, build excitement, and boost sales

Pre-Sale

Personalized WhatsApp messages

Capture customer attention with visually appealing WhatsApp newsletters. Showcase multiple products in a single message using carousel cards. Engage your audience and spark interest like never before.

Pre-Sale

Back-in-stock notifications

Don’t miss a sales opportunity! Instantly notify customers when their favorite products are available again. Studies show that 65% of customers make a purchase within 1 hour of receiving a restock alert.

Pre-Sale

Abandoned cart recovery reminders

Recover lost sales effortlessly. Send personalized WhatsApp reminders for items left in the cart and include a direct link to complete the purchase. Businesses leveraging WhatsApp have seen up to a 53% increase in recovered carts.

Seamless integrations with Shopify and WooCommerce make it simple to get started.

Sale

Offer instant support during checkout with AI-chatbot

Make the purchasing process seamless for your customers. Provide instant assistance through WhatsApp chat, answering questions or addressing concerns in real time. With our AI chatbot, automatically handle repetitive queries—just upload your FAQ, and it will deliver human-like responses instantly. Reduce drop-offs, ensure smooth transactions, and boost customer satisfaction effortlessly.

Post-Sale

Order updates and tracking

Keep your customers informed with service messages. Send real-time order updates and tracking information directly to their WhatsApp inbox, giving them peace of mind and reducing customer inquiries.

Post-Sale

Feedback and reviews

Turn happy customers into brand advocates. Collect ratings and reviews effortlessly through WhatsApp, increasing your online credibility and boosting future sales.

With Shopify and WooCommerce integrations, you can automate these processes and deliver a consistent, delightful shopping experience.
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Beyond a simple messaging app

WhatsApp has become an inseparable part of the technology stack for every successful business. Embracing WhatsApp is not a matter of choice; it is a strategic necessity for sustainable growth in the dynamic eCommerce landscape.
Retail and eCommerce
Restaurants and Food delivery
Hospitality and Travel
Real Estate
Education
Beauty and Wellness

Retail and eCommerce

Merchants can utilize WhatsApp to showcase and sell their products, offer personalized recommendations, and provide real-time support to customers. The seamless integration with eCommerce platforms enables smooth transactions and allows businesses to accept orders, send updates, shipping notifications, and exclusive deals, fostering customer loyalty.

Restaurants and Food delivery

Restaurants, cafes, and food delivery services can use WhatsApp to share menus, take orders, and provide delivery status updates. With the ability to process payments securely, WhatsApp ChatCommerce streamlines the ordering process and encourages repeat business.

Hospitality and Travel

Hotels, airlines, and travel agencies can leverage WhatsApp to list their offers, sell travel packages, engage with travelers throughout their journey. From booking confirmations to itinerary updates and assistance during travel, businesses can provide a hassle-free experience to travelers, enhancing their satisfaction and building trust.

Real Estate

Real estate agents can use WhatsApp to showcase property listings, schedule tours, and address client inquiries. The platform's multimedia capabilities allow agents to list properties more effectively, increasing the likelihood of successful sales or rentals.
More about Real Estate

Education

Coaches, mentors, and online learning platforms can utilize WhatsApp to sell courses, provide updates, and facilitate two way communication. This fosters a more interactive learning experience and promotes better engagement.

Beauty and Wellness

Salons, spas, and wellness centers can leverage WhatsApp to sell treatments and procedures, manage appointments, send reminders, and offer exclusive promotions to clients. This personalized approach enhances customer satisfaction and encourages repeat visits.
Retail and Ecommerce
Merchants can utilize WhatsApp to showcase and sell their products, offer personalized recommendations, and provide real-time support to customers. The seamless integration with eCommerce platforms enables smooth transactions and allows businesses to accept orders, send updates, shipping notifications, and exclusive deals, fostering customer loyalty.
Restaurants and Food delivery
Restaurants, cafes, and food delivery services can use WhatsApp to share menus, take orders, and provide delivery status updates. With the ability to process payments securely, WhatsApp ChatCommerce streamlines the ordering process and encourages repeat business.
Hospitality and Travel
Hotels, airlines, and travel agencies can leverage WhatsApp to list their offers, sell travel packages, engage with travelers throughout their journey. From booking confirmations to itinerary updates and assistance during travel, businesses can provide a hassle-free experience to travelers, enhancing their satisfaction and building trust.
Real Estate
Real estate agents can use WhatsApp to showcase property listings, schedule tours, and address client inquiries. The platform's multimedia capabilities allow agents to list properties more effectively, increasing the likelihood of successful sales or rentals.
More about Real Estate
Education
Coaches, mentors, and online learning platforms can utilize WhatsApp to sell courses, provide updates, and facilitate two way communication. This fosters a more interactive learning experience and promotes better engagement.
Beauty and Wellness
Salons, spas, and wellness centers can leverage WhatsApp to sell treatments and procedures, manage appointments, send reminders, and offer exclusive promotions to clients. This personalized approach enhances customer satisfaction and encourages repeat visits.
No Contracts • Cancel Anytime

You're well covered

Sophisticated simplicity

WhatsApp chatbot comes pre-installed in your Stella account. Personalization is a simple and fast process, and once set - the funnel runs on autopilot. On the other hand, the interaction is an enjoyable experience for all users, no matter their intention and needs.

Integrations with your technology stack

We understand the importance of efficient workflows and the power of connected systems. That's why we offer a wide range of integrations to enhance the capabilities of Stella and empower your business efforts.

Unrivaled automation capabilities

The level of automation you may achieve is unmatched in the industry. Take advantage of the advanced chatbot builder with easy drag&drop functionality. Powerful, yet simple to use, it allows you to launch engaging WhatsApp funnels in minutes.

GDPR

Offer transparency to your prospects & clients, and stay compliant with the data regulations.

Live coaching

Interact with our experienced experts, ask questions, and receive real-time assistance, ultimately helping you optimize your use of Stella and achieve your desired outcomes more effectively. Available in English and German.

Full of nifty features

Whether you want to work alone or collaboratively, monitor the performance of your funnel or integrate with your favorite tool, export leads or provide live assistance, we've got you covered! Stella is probably the most feature-packed solution utilizing WhatsApp Busines API available today.
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Built for ROI, performance, and scale

Join us on the forefront of customer engagement by leveraging the power of WhatsApp. Connect with your audience in real-time, deliver exceptional customer experiences, and drive business growth. Get started today and unlock the true potential of WhatsApp for your business endeavors.
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Up to
97
%
open rate in the first 5min
Up to
60
%
click-through & conversion rate
Plus
30
%
in chat conversions
On average
10
X
higher return on investment
Start FREE trial
No Contracts • Cancel Anytime

Excited, yet curious?

Book a demo

Schedule a free, non-binding call. A member of our team will be happy to assist you and answer any questions you may have.
Book a demo
or chat on WhatsApp

Try Stella for free

Whether you’re new to WhatsApp Business Platform or back to see what’s new, we’ll have you set up and ready to drive your business growth in no time.
Start FREE trial
No Contracts • Cancel Anytime
The Stella app is available in:
English
EN
Spanish
ES
Portuguese
PT
Chinese
CN
Stella is a powerful Business Suite for Marketing, eCommerce, Customer Support, and Automation via WhatsApp and Instagram. Build engaging and efficient funnels, and drive business growth.
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