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WhatsApp e-Commerce

Discover the Game-Changing Benefits of Selling via
WhatsApp

List products, accept orders, and collect payments in the app
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Home

beyond a simple messaging app

WhatsApp has become an inseparable part of the technology stack for every successful business. Embracing WhatsApp is not a matter of choice; it is a strategic necessity for sustainable growth in the dynamic eCommerce landscape.

Explore new

Opportunities

Retail and Ecommerce
Restaurants & Food delivery
Hospitality and Travel
Real Estate
Education
Beauty and Wellness

Retail and Ecommerce

Merchants can utilize WhatsApp to showcase and sell their products, offer personalized recommendations, and provide real-time support to customers. The seamless integration with eCommerce platforms enables smooth transactions and allows businesses to accept orders, send updates, shipping notifications, and exclusive deals, fostering customer loyalty.

Restaurants & Food delivery

Restaurants, cafes, and food delivery services can use WhatsApp to share menus, take orders, and provide delivery status updates. With the ability to process payments securely, WhatsApp ChatCommerce streamlines the ordering process and encourages repeat business.

Hospitality and Travel

Hotels, airlines, and travel agencies can leverage WhatsApp to list their offers, sell travel packages, engage with travelers throughout their journey. From booking confirmations to itinerary updates and assistance during travel, businesses can provide a hassle-free experience to travelers, enhancing their satisfaction and building trust.

Real Estate

Real estate agents can use WhatsApp to showcase property listings, schedule tours, and address client inquiries. The platform's multimedia capabilities allow agents to list properties more effectively, increasing the likelihood of successful sales or rentals.

Education

Coaches, mentors, and online learning platforms can utilize WhatsApp to sell courses, provide updates, and facilitate two way communication. This fosters a more interactive learning experience and promotes better engagement.

Beauty and Wellness

Salons, spas, and wellness centers can leverage WhatsApp to sell treatments and procedures, manage appointments, send reminders, and offer exclusive promotions to clients. This personalized approach enhances customer satisfaction and encourages repeat visits.
Retail and Ecommerce
Merchants can utilize WhatsApp to showcase and sell their products, offer personalized recommendations, and provide real-time support to customers. The seamless integration with eCommerce platforms enables smooth transactions and allows businesses to accept orders, send updates, shipping notifications, and exclusive deals, fostering customer loyalty.
Restaurants & Food delivery
Restaurants, cafes, and food delivery services can use WhatsApp to share menus, take orders, and provide delivery status updates. With the ability to process payments securely, WhatsApp ChatCommerce streamlines the ordering process and encourages repeat business.
Hospitality and Travel
Hotels, airlines, and travel agencies can leverage WhatsApp to list their offers, sell travel packages, engage with travelers throughout their journey. From booking confirmations to itinerary updates and assistance during travel, businesses can provide a hassle-free experience to travelers, enhancing their satisfaction and building trust.
Real Estate
Real estate agents can use WhatsApp to showcase property listings, schedule tours, and address client inquiries. The platform's multimedia capabilities allow agents to list properties more effectively, increasing the likelihood of successful sales or rentals.
Education
Coaches, mentors, and online learning platforms can utilize WhatsApp to sell courses, provide updates, and facilitate two way communication. This fosters a more interactive learning experience and promotes better engagement.
Beauty and Wellness
Salons, spas, and wellness centers can leverage WhatsApp to sell treatments and procedures, manage appointments, send reminders, and offer exclusive promotions to clients. This personalized approach enhances customer satisfaction and encourages repeat visits.

WhatsApp Product Catalogue

Redefined eCommerce Experience

With the product catalogue, businesses can create a comprehensive showcase of their offerings. This convenient digital storefront enables potential customers to browse through your range of products without leaving the WhatsApp chat, streamlining the shopping process and enhancing user engagement.
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Seamless Shopping Made Easy

Boost Sales with Built-In Cart

Customers no longer need to switch between chats and websites to complete their transactions. The built-in shopping cart feature simplifies the purchasing journey. Once items are added to the cart, customers can review their selections, modify quantities, and even remove products before proceeding to checkout. This intuitive process keeps customers engaged and encourages them to explore more offerings, leading to increased order value and enhanced user satisfaction.
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Simplified Management

Easy Product Syncing and Inventory Management

The integration with Facebook catalogue allows businesses to effortlessly sync their product listings from the catalogue to their WhatsApp Business account. Furthermore, the integration with Google Sheets streamlines inventory management. Businesses can easily import and export product data between Google Sheets and WhatsApp, enabling efficient tracking of stock levels, pricing updates, and product descriptions.
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ecommerce Integrations

Enhanced Customer Engagement

For ecommerce platforms like Shopify and WooCommerce, the integration with WhatsApp opens up new avenues for customer engagement and support. Businesses can automatically send order confirmations, shipping updates, and delivery notifications via WhatsApp, keeping customers informed at every step of their purchase journey.
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Unlock Growth with
Real-time Experiences

Join us on the forefront of customer engagement by leveraging the power of WhatsApp. Connect with your audience in real-time, deliver exceptional customer experiences, and drive business growth. Get started today and unlock the true potential of WhatsApp for your business endeavors.
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Up to
97
%
Open rate in the first 5min
Up to
60
%
Click-through & Conversion Rate
Plus
30
%
In chat Conversions
On average
10
X
Higher Return On Investment
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Frequently Asked Questions

What is WhatsApp Business API?
There are 3 different products within the WhatsApp ecosystem:
1.
WhatsApp Messenger - for private individuals. Probably, you are already using it.
2.
WhatsApp Business App - for small businesses who personally manage conversations with customers.
3.
WhatsApp Business Platform (a.k.a. WhatsApp Business API) - for businesses communicating with customers at scale, automating most part of their communication, and for collaborative teams.
How can I start with WhatsApp Business API?
You can start with WhatsApp Business API by opening an account with us.
Unfortunately public users cannot obtain API directly from Meta/ facebook. They are required to use the official partners for the application process.
Can I use my current mobile phone number?
You may use any number that can accept calls or SMS to pass the verification process. The number must not have an active WhatsApp account associated with it. We advise not to use your existing number if you are already using WhatsApp Messenger on it.
How can I get a number?
Simply go to your telecom provider and get a new number (new sim card). Or subscribe for a phone number service like Google Voice.
Are there any restrictions?
WhatsApp restricts certain kinds of industries, goods, and services for registering on the platform. Examples listed below are representative, but not exhaustive. Full list is available at https://www.whatsapp.com/legal/commerce-policy

Industry:
- Real, Fake, Virtual Currency
- Multi-level marketing
- Loans
- Diet/ weight-loss related
- Gamble

Goods:
- Illegal products
- Drugs
- Tobacco
- Alcohol
- Unsafe ingestible supplements
- Weapons
- Animals
- Body Parts and Fluids
- Medical Products

Services:
- Dating services
- Adult services
- Gambling services
- Digital and Subscription

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Whether you’re new to WhatsApp Business Platform or back to see what’s new, we’ll have you set up and ready to drive your business growth in no time.
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