Adding a chat widget to your website can offer a multitude of advantages, enhancing the overall user experience and positively impacting customer support. Visitors can engage with support without the need for phone calls or emails, making it more likely for them to reach out for help. The immediacy of chat also contributes to higher engagement rates, as users appreciate the ability to get quick answers to their queries, in the app they use daily.

Build and deploy interconnected chatbots in a few clicks with our drag&drop chatbot builder. Significantly improve customer service and operational efficiency. By handling repetitive inquiries with a chatbot, you can allocate human resources to more complex and value-added activities, maximizing the productivity, while maintaining high-quality customer service.

A shared mailbox consolidates all relevant WhatsApp conversations in one accessible location. Multiple team members can view, respond to, and manage conversations, reducing the risk of duplicated efforts and ensuring that everyone is on the same page. This shared visibility promotes transparency and accountability within the team, as members can readily see who has addressed specific inquiries or tasks.

Automate surveys and feedback questionnaires with a few clicks. Measure customer satisfaction, identify Promoters and Detractors, and make data-driven decisions. Stella helps you build stronger customer relationships, identify areas for improvement, and ultimately drive business growth.

Canned responses and manual answering are past. Embrace the new era of Customer Support with AI generated human-like interactions. Upload your knowledge base and voilà. Let the chatbot provide answers to repeating queries on topics in your knowledge base. Free up valuable time for your Support Team and let them focus on more complex tasks.

Don't scratch out your existing processes. Build on top of them. Stella integrates with a wide range of applications and services. Eliminate silos and create a seamless flow of information across different departments or functions. Reduce manual handoffs, minimize delays, and enhance the overall efficiency of your processes.