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Reputation Management funnel that brings in

More New Clients

Boost your rating, accumulate excellent reviews, and  grow your client list easily, without a huge investment
(Watch the video to learn how)

Built for your business

Hotels and restaurants
Disco bars and nightclubs
Gelato and pastry shops
Bakeries and coffee shops 
Catering services
Doctors and medical practices
Dental centers
Legal advisors and notaries
Insurance brokers
Print & copy centers
Hair and nail salons
Massage and therapy
Spa and beauty centers
Fitness and tattoo studios
Grooming salons
Laundry and dry cleanings
Car washes and car detailing
Car services and dealerships
Rent-a-car and other rentals
... and many more!

Works with every web platform

... and all others!

Effortlessly grow your reputation and bring new clients

Build excellent reputation

Reputation is more important nowadays than ever before. It influences the decisions clients make. That's why it is important to collect ratings and reviews continuously. Once a client makes a purchase or interacts with your business, you can ask them to leave a review via WhatsApp. If the client selects a 4- or 5-star rating, we redirect them to Google (or another platform of choice) to leave a review. However, if the client rates the experience with 3 or less stars, we collect more details why they decided for a lower rating. But we do not send them to the rating platform. This helps your business to eliminate negative reviews, spot issues at an early stage, and resolve them faster. Start your FREE trial now and eliminiate negative ratings & reviews.

Drive new clients

Ratings and reviews are directly connected to attracting new clients. Most people will likely select the business with higher ratings and reviews because it instills trust. You've experienced this many times on Amazon, TripAdvisor, Booking.com, and other websites. Drive new clients with ease, without a huge investment with Stella Reputation Management funnel. Start your FREE trial now and scale up your client base.

Collect ratings & reviews offline with a QR code

At physical locations, such as restaurants and stores, we advise displaying a QR code. This allows you to ask every client to leave a review by simply scanning the code. Don't miss any opportunity to continuously collect positive ratings & reviews. Start your FREE trial now and begin collecting on spot reviews.

Collect ratings & reviews via WhatsApp message

Once a client makes a purchase or interacts with your business, you can trigger a WhatsApp message asking them to rate your service. This feature is particularly useful for businesses that offer online services. With a range of integrations, including those with e-commerce platforms, you can connect your Stella Reputation Management funnel to various touchpoints in the user journey, further enhancing the overall user experience. Start your FREE trial now and collect faster and easier ratings & reviews.

Build your audience automatically

Build your own list of qualified leads to whom you can market and promote your products and services. With Stella's Reputation Management funnel, your audience is built automatically. As soon as someone leaves a rating, Stella collects their consent for receiving further marketing from your business via WhatsApp. Harness the power of efficient automation and next-level marketing. Start your FREE trial now and build your loyal audience.

Nurture repeat clients

Don't rely on one-time clients any longer. Start nurturing repeat clients with direct WhatsApp newsletters (GDPR compliant). Send them special offers, discounts, and promo codes which they can redeem either online or at your physical location. Switching up your strategy will help you get more value from your marketing budget and scale up faster. Start your FREE trial now and harness the power of WhatsApp marketing for your business.

Set it once and let the funnel runs on autopilot

The great thing about Stella Reputation Management funnel is that you set it once at the beginning and it runs continuously on autopilot. The whole process is handled by a chatbot. That means that you may focus your attention and effort on your core business. The chatbot comes pre-installed in your Stella account - it takes less than 10min to  less than 10min. Start your FREE trial now and grow your reputation.
Customer reviews:
4.9 out of 5

Collect ratings & reviews in under 30 seconds 

Be on top of the results
Stay ahead of the competition and get more clients
Get positive feedback
Only 4- and 5-star ratings get published (configurable) 
Customers love it
It's fun to leave ratings & reviews via WhatsApp 

Experience the funnel from end-user perspective

Try the demo:

Imagine you are at the "Gelato" and just had a great ice cream. 
You are asked to leave a review by scanning a QR code:
1. Open your mobile phone camera and point it at the QR code.
2. Follow the link and leave your rating.
Browsing on your mobile phone?
Tap here to experience it

Start your 7-days FREE trial now

Upgrade, downgrade, or cancel any time

Yearly
Monthly
(Save up to 25% with a yearly plan)
Reputation

Basic

Start now for

14
.95
/ month
(Paid annually)
Start now
For small businesses that just start with the ratings & reviews. 
Most popular
Reputation

Standard

7-days FREE, then

49
.95
/ month
(Paid annually)
Start for Free
For businesses who are looking to collect ratings & reviews, as well as want to build their audience and take advantage of remarketing via WhatsApp Newsletters.
Reputation

Premium

7-days FREE, then

139
/ month
(Paid annually)
Start for Free
For businesses who are looking for all-in-one solution for ratings & reviews, audience builder, marketing, eCommerce and extra funnels to drive business growth (like WhatsApp Recruiting, Sales, Automation, etc.).
Reputation

Basic

Start now for

19
.95
/ month
(Paid monthly)
Start now
For small businesses that just start with the ratings & reviews. 
Most popular
Reputation

Standard

7-days FREE, then

59
.95
/ month
(Paid monthly)
Start for Free
For businesses who are looking to collect ratings & reviews, as well as want to build their audience and take advantage of remarketing via WhatsApp Newsletters.
Reputation

Premium

7-days FREE, then

179
/ month
(Paid monthly)
Start for Free
For businesses who are looking for all-in-one solution for ratings & reviews, audience builder, marketing, eCommerce and extra funnels to drive business growth (like WhatsApp Recruiting, Sales, Automation, etc.).
Visa, MasterCard, AmEx, JCB, SEPA, PayPal
Excellent support in English and German

Basic

from €14.95
Start now >>

Standard

from €49.95
Start for free >>

Premium

from €139
Start for free >>
Monthly ratings included
30
150
500
Rating platforms included
Google only
All
All
WhatsApp phone number
Shared
Own
Own
QR code for collecting reviews
Custom logo
WhatsApp Messaging*
Feedback from 3 or less star ratings
Audience builder
WhatsApp Newsletters*
Analytics
Integrations
Data export in a Google spreadsheet
Advanced & interconnected chatbots
Extra funnels (Recruiting, eCommerce, etc.)
WhatsApp is pay per Conversation, not per Message. Each Conversation is a 24-hour window where you can send unlimited messages. Conversations can be rating chats, broadcasts (newsletters), service & support chats, follow ups, surveys, etc. If the monthly ratings count is exceeded, or you need to establish contact outside the initial 24-hour window, you have to buy additional conversations. Prices start as low as €0.20 /conversation and are available as add-on bundles to your monthly plan. All prices are VAT exclusive.

Frequently Asked Questions

Do I need a Google My Business local listing?
Yes. It is mandatory to receive Google reviews. If you don't have one yet, let our team know so we can help you create one.
Do my customers need a Google account to write a review?
To submit a review, customers must have a Google account and the WhatsApp app.

Most smartphone users have a Google account through YouTube, Gmail, or Google Maps. In fact, 93% of smartphone owners have a Google account.

WhatsApp is the most popular messaging app, with over 3 billion users. The chances of your customers not having it are very slim.
Can I use my current mobile phone number?
You may use any number that can accept calls or SMS to pass the verification process. The number must not have an active WhatsApp account associated with it. We advise not to use your existing number if you are already using WhatsApp Messenger on it.
How can I get a new number?
Simply go to your telecom provider and get a new number (new sim card). Or subscribe for a phone number service like Google Voice or Zadarma.com.
Can I upgrade, downgrade, or cancel anytime?
Yes, of course. Stella is fully flexible to match your needs.
What else can I do with Stella?
Glad that you asked. In addition to the pre-built Reputation Management funnel, you may take advantage of various features. To name a few:
- Customer support via live chat or advanced chatbots
- WhatsApp Marketing via broadcasts and social ads
- eCommerce via built-in cart software in WhatsApp
- WhatsApp Recruiting to fill vacant positions faster
- Feedback & NPS at different touch points
- Send reminders and other messages
- Recommend to a friend
... and many more.
Do you offer individual plans?
Yes, we may offer a custom plan to match your individual requirements. Just get in touch and ask for an individual quote.

Have questions? We are here for you

Our expert team will help you with any questions you may have.
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