Reputation is more important nowadays than ever before. It influences the decisions clients make. That's why it is important to collect ratings and reviews continuously. Once a client makes a purchase or interacts with your business, you can ask them to leave a review via WhatsApp. If the client selects a 4- or 5-star rating, we redirect them to Google (or another platform of choice) to leave a review. However, if the client rates the experience with 3 or less stars, we collect more details why they decided for a lower rating. But we do not send them to the rating platform. This helps your business to eliminate negative reviews, spot issues at an early stage, and resolve them faster. Start your FREE trial now and eliminiate negative ratings & reviews.

Ratings and reviews are directly connected to attracting new clients. Most people will likely select the business with higher ratings and reviews because it instills trust. You've experienced this many times on Amazon, TripAdvisor, Booking.com, and other websites. Drive new clients with ease, without a huge investment with Stella Reputation Management funnel. Start your FREE trial now and scale up your client base.

At physical locations, such as restaurants and stores, we advise displaying a QR code. This allows you to ask every client to leave a review by simply scanning the code. Don't miss any opportunity to continuously collect positive ratings & reviews. Start your FREE trial now and begin collecting on spot reviews.

Once a client makes a purchase or interacts with your business, you can trigger a WhatsApp message asking them to rate your service. This feature is particularly useful for businesses that offer online services. With a range of integrations, including those with e-commerce platforms, you can connect your Stella Reputation Management funnel to various touchpoints in the user journey, further enhancing the overall user experience. Start your FREE trial now and collect faster and easier ratings & reviews.

Build your own list of qualified leads to whom you can market and promote your products and services. With Stella's Reputation Management funnel, your audience is built automatically. As soon as someone leaves a rating, Stella collects their consent for receiving further marketing from your business via WhatsApp. Harness the power of efficient automation and next-level marketing. Start your FREE trial now and build your loyal audience.

Don't rely on one-time clients any longer. Start nurturing repeat clients with direct WhatsApp newsletters (GDPR compliant). Send them special offers, discounts, and promo codes which they can redeem either online or at your physical location. Switching up your strategy will help you get more value from your marketing budget and scale up faster. Start your FREE trial now and harness the power of WhatsApp marketing for your business.

The great thing about Stella Reputation Management funnel is that you set it once at the beginning and it runs continuously on autopilot. The whole process is handled by a chatbot. That means that you may focus your attention and effort on your core business. The chatbot comes pre-installed in your Stella account - it takes less than 10min to  less than 10min. Start your FREE trial now and grow your reputation.